If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in. You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the "Remove" button. Is the classic Outlook email client crashing when you create or open a new email?
Manual Ways to Resolve Microsoft Outlook Crashes When Opening Issue
This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Once the repair process is complete, restart your device and check if the issue is resolved. KB , the latest security update for Office 2016, has sparked frustration among Windows users as it introduces a host of unexpected issues.
Let us know how it will assist you in repairing your files. For instance, back in April this year, the download for the classic Outlook app broke, as users were unable to download the classic Outlook app in any language other than English. The update was released on schedule and successfully resolved the problem. We often install Add-ins in Outlook to enhance Outlook’s functionality. However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow.
Why My Outlook is Closing Automatically?
It looks like Microsoft has acknowledged this Tech fixes at FixTechGuide issue within the M365 Portal (Issue ID MO978220). This should resolve the issue with Microsoft Outlook crashing. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.
Fix 6: Rebuild The Outlook Data File
After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash. Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Root causeA recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact. User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. I have been running it on affected terminal servers using admin rights.
Repair Your MS Outlook Account
For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
How to fix Outlook crashing issue?
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. Though there could be numerous reasons why Outlook crashes or crashes on your PC, you will go over a few problems in this article and show you how to fix each one. Has anyone seen this as well with this months updates.
Problems with Outlook or MS Office program files can cause such problems.However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes.Let us try another solution to get this issue fixed soon.On one server I uninstalled all of the recent security patches and rebooted, but no change.Right-click on an empty space, hover over "New" and select "Folder." Name the folder FORMS2.The Outlook PST file is a centralized storage location for your digital files.Again, check if Microsoft Outlook crashes when opening.Similarly, restarting your computer can clear temporary glitches and refresh your system’s resources.
This step will show you how disabling the add-ins can help. Generally, many programs and applications run simultaneously or in the background which can cause interruptions. Therefore, first, restart your system, and second, check the internet connection. Follow the given ways along with their steps to fix the error and access your files. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Next, open the Run dialog box, type %localappdata%\Microsoft, and press Enter.
We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.