diff --git a/Microsoft-365-help-%26-learning.md b/Microsoft-365-help-%26-learning.md
new file mode 100644
index 0000000..049ef3d
--- /dev/null
+++ b/Microsoft-365-help-%26-learning.md
@@ -0,0 +1,25 @@
+Assistance for billing and subscription management issues is available online [repair stuck Outlook issues](https://worldaid.eu.org/discussion/profile.php?id=1161916) or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.
+
+
+Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothl
+
+If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.
+
+
+Closing Outlook at this point has a high chance of causing corruption in the mail-sync file. Eventually, it will repair stuck Outlook issues open and from that point on, let it perform it’s full sync w/o interruption and it should be fairly fast from that point on. Are you experiencing problems with Outlook's loading profiles scree
+
+Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. Microsoft Create has professionally designed, fully customizable templates to help you get things done. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy. See the table below for the type of support you can get depending on your product.
+
+
+An actual online repair will take a little longer, unpins office apps repair stuck Outlook issues from the taskbar, and updates if there is an update available (which there is for these devices). This repair is happening quicker, is not unpinning and is not updating. I verified by manually doing an online repair on one device and it did everything it should have. Get instant access to TrustedTech certified support services and see how our experts can simplify your IT needs. EMEA offers many ASPs supporting local repair services with genuine Microsoft parts. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-dept
+
+Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use.
+
+
+TrustedTech Certified Support Services is TrustedTech’s Microsoft support offering for any organization leveraging Microsoft solutions. We're committed to delivering exceptional service and support by continuously expanding our network of Authorized Service Providers (ASPs). These trusted partners repair stuck Outlook issues work directly with Microsoft to address repair needs for your Surface device
+
+
+Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. Find solutions to common problems or get help from a support agen
+
+
+Moreover, please take note that It may take up to 24 hours for the reactivation of your subscription to fully complete. Your subscription will show Active once the reactivation is complete. Additionally, the best way to turn your payroll service back on is directly in your QuickBooks Desktop company file. Please let me know if you have any further questions about your subscription or anything else. If you're referring to something else or have another QuickBooks-related concern, feel free to reply to this thread or leave a post. Suction cup pliers for easier phone repair and screen removal, powered by hands-free force applicatio
\ No newline at end of file