Add Fix Outlook Keeps Crashing on Windows in 3 Minutes
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This is a standard DigiCert wildcard cert that we have replaced every year with no issues. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4. Avoid the hassle of manually entering each email address. Take a look at your update history for the second KB mentioned.
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Other Ways to Manually Resolve Microsoft Outlook Keeps Crashing Problem
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I suspect it’s an update that came down recently but I have no idea which one. You could try just removing all the April Office patches in Windows Update. It is possible it’s a patch doing this, a plugin or extension or something else, but without an error or log entry, it’s hard to tell.
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Right-click on an empty space, hover over "New" and select "Folder." Name the folder FORMS2. If you receive a prompt indicating that the FORMS2 folder already exists, replace the old FORMS2 folder with the new one. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. Had this issue on my wifes W10 laptop with Outlook 2016 recently.
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How to troubleshoot issues that cause Outlook to crash or stop responding when used with Microsoft 365
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It looks like Microsoft has acknowledged this [website](https://telegra.ph/Fixoutlookstuckonloadingprofile-Official-Site-09-26) issue within the M365 Portal (Issue ID MO978220). This should resolve the issue with Microsoft Outlook crashing. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.
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Drawbacks of the Manual Method
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So, to solve this problem, let's go over the various approaches. According to Microsoft, the problem is occurring because Outlook is unable to open the Forms Library. The support document also notes that, while the problem affects Outlook on all Microsoft 365 official channels, it is most common on virtual desktop infrastructures.
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Repair Your MS Outlook Account
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For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
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How to fix Outlook crashing issue? <br>ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025<br>
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Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. She enjoys researching and crafting content that assists database administrators, businesses, and beginners in resolving various issues related to MS SQL, MySQL, and Microsoft Exchange. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.
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Test if Outlook is functioning correctly after disabling the add-ins.It looks like Microsoft has acknowledged this issue within the M365 Portal (Issue ID MO978220).Additionally, you can try the free trial tool to learn all about its functionalities and workings as well.Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow.This tool can be downloaded for free as a trial version.Once the repair process is complete, restart your device and check if the issue is resolved.
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This step will show you how disabling the add-ins can help. Generally, many programs and applications run simultaneously or in the background which can cause interruptions. Therefore, first, restart your system, and second, check the internet connection. Follow the given ways along with their steps to fix the error and access your files. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Next, open the Run dialog box, type %localappdata%\Microsoft, and press Enter.
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In this case, you can try repairing or reinstalling Microsoft Office. "My Outlook is crashing!" This ais a common problem that we may encounter while working with Microsoft Outlook? Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old. One common issue with Outlook is that it occasionally closes unexpectedly. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem.
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